Care Innovations™ Guide
The Care Innovations™ Guide platform is a comprehensive solution that helps enable healthcare providers and payers to improve operating margin and deliver a competitive advantage by deploying a proven, fully integrated remote care management (RCM) solution for patient populations with chronic conditions.
A remote care management program can help healthcare organizations to control the costs of managing the population that consumes the largest proportion of healthcare services by helping them manage their disease, thereby possibly reducing emergency room visits and hospital admissions.
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The Guide is an integrated platform that serves as a foundation to provide unique, differentiated, and branded solutions in people's homes to deliver more frequent touchpoints and engage them in self-directed, active management of their chronic conditions.
Enterprise-Class Clinical Care Management Application
Prioritizing clinical needs and making the best use of each clinician’s time is a substantial challenge in many healthcare settings.
As part of the Care Innovations Guide platform, the Care Innovations™ Guide–Virtual Care Suite lets clinicians connect with people in their homes, bring attention to potential health issues before they grow more serious, and prioritize care protocols based on each person’s individual needs. The use of the Care Innovations Guide–Virtual Care Suite improves clinician efficiency, and a model of care delivered by a clinician and facilitated by the Care Innovations Guide platform may lead to more effective clinical practices.
The Virtual Care Suite uses a “management by exception” model so that healthcare professionals can more accurately prioritize clinical needs and provide quality healthcare remotely. This design allows clinicians to set parameters to automatically identify outliers and flag people that should receive proactive intervention by a healthcare professional. From the Virtual Care Suite dashboard, clinicians can quickly view reports on participant's progress, examine a full history of biometric data measurements, set reminders to guide member activities, and schedule assessments.
The Virtual Care Suite is a secure, cloud-based, hosted application that can be easily scaled from initial deployment through enterprise-wide deployment to meet the needs of your growing populations.
| |
Feature |
Benefit |
Result |
Clinician’s
View |
Two-way videoconferencing |
Enhances communication between patients and clinicians at a distance |
Opens an effective channel for guidance and education about treatments |
| Triage screen |
Lets clinicians devote more time to patients who need the most help |
Helps identify at a glance patients who need attention (orange) or rapid intervention (red) |
| Customizable protocols |
Tailors standardized treatment methods to individuals for higher quality care |
Helps deliver personalized care to meet unique patient requirements |
| Biometric data support |
Provides timely measurements of vital signs for evaluating patient health |
Gives clinicians a remote means of assessing changes in a patient’s condition |
Admin’s
View |
Connects data center, physician, patient, and healthcare professionals using advanced technology |
Provides a model for ready exchange of biometric data and improved communication between a patient and caregivers |
Coordinates essential activities among healthcare professionals for delivering quality care efficiently |
| Triage screen |
Identifies areas where direct care is required, helping allocate resources |
Improves efficiency in healthcare settings by focusing clinicians on patients with immediate needs |
| Scalable, extensible framework |
Simplifies deployment with a secure, Web-based framework that can be scaled as needed |
Scales easily from initial deployment through enterprise-wide adoption |
| Easy-to-use design |
Minimizes training time for staff members and patients |
Adapts easily to established work processes without causing disruption |
| Next-generation technology |
Uses proven technologies designed by Intel-GE Care Innovations™ to make personalized healthcare at a distance practical and cost-effective |
Extends first-generation telehealth technology to help provide quality healthcare remotely |
Comprehensive In-Home Care Management Application
As part of the Care Innovations Guide platform, the Care Innovations™ Guide in-home care management client application facilitates daily biometric data collection and transmission, interactive education delivery, and regular contact with healthcare professionals from a patient’s home.
The in-home solution features videoconferencing, an intuitive touchscreen interface, and support for capturing biometric data through peak flow meters, weight scales, pulse oximeters, glucose meters, blood pressure monitors, and other input devices. By capturing biometric data on a daily basis, a patient can provide the necessary information to help their providers and healthcare professionals understand daily health status and behavior in order to identify and overcome individual challenges and provide solutions for care.
| Feature |
Characteristic |
Benefit |
| Two-way videoconferencing |
Uses a device’s built-in camera and mic or an add-on webcam to establish a videoconferencing link between a patient and clinician. |
Provides another level of information about the patient’s condition and lets the clinician communicate directly with the patient to explain procedures or offer support and guidance. |
| Customizable educational content |
Provides a simple mechanism for presenting educational content, either in response to patient activities or on-demand. |
Strengthens the course of treatment, giving patients actionable information about their conditions and treatment methods. |
| Device independence |
The FDA-cleared product can be installed on a wide range of devices running Microsoft Windows* 7, including notebooks, tablets, netbooks, desktop computers, and all-in-one devices. |
Healthcare providers are not locked into a single, proprietary device. The solution can incorporate off-the-shelf personal computing devices that best suit their needs. |
| Biometric data support |
Supports a variety of monitoring devices to gather biometric data, including heart rate, blood pressure, blood sugar, body weight, and other indicators. |
Gives physicians and clinicians a practical way to gauge and assess changes in a patient’s conditions remotely, by noting patterns in the recorded biometric data. |
| Compatibility with standard electronic medical record (EMR) systems |
Integrates with industry-standard EMR applications in hospitals and clinics so that patient data can be securely accessed and exchanged among clinicians and caregivers. |
Offers an extension to the most common electronic record-keeping systems so that accurate, timely information is available to inform patient treatment and care. |
| Extensibility |
Includes an extensible framework that can easily incorporate new monitoring devices and different protocols. |
Adapts easily to the varying requirements of hospitals and clinics, giving healthcare providers numerous customization options to support specific workflows and protocols. |
| Proactive notifications |
Clinicians are notified if the patient’s answers to daily questions or biometric data indicate a serious change in condition. |
Supports rapid intervention to correct problems when a patient is shown to exhibit a potentially serious condition, potentially avoiding unnecessary hospital visits and adverse downturns in health. |