Care Innovations™ QuietCare®
Care Innovations™ QuietCare® uses advanced motion sensor technology that learns the daily activity patterns of residents and sends alerts to help caregivers respond to potentially urgent situations. Caregivers can simply check in as part of their daily routine or quickly intervene if necessary.
24x7 resident monitoring
Residents continue their daily routines with independence and privacy intact.
Motion sensors throughout their apartment track their activity.
Sensors relay data to a data communicator.
Data transfers to a Care Innovations™ server which resides at an off-site secure location.
The software analyzes data for potentially urgent situations and major routine changes, then alerts staff so they can respond promptly.
Password-protected, full resident reports are also available on-line.
See a diagram of how QuietCare® works
Advanced networking for more reliable monitoring
Care Innovations™ offers a new wireless resident monitoring system uniquely designed to benefit your residents, staff and business. The Care Innovations™ QuietCare®—Networked system harnesses advanced but proven technology—known as Zigbee wireless open-standard networking—to create a monitoring solution that is easy to install, reliable, scalable, and affordable.
Timely, actionable information
QuietCare®—Networked alerts are sent to enable caregivers to respond to potentially urgent situations. With a locally installed pager transmitter system, many alerts can be sent to caregivers as soon as the situation is detected. Alert and activity data is transmitted regularly to the QuietCare Remote Server for further analysis. This enables clinical and management staff to review activity data shortly after an alert is received.
No disruption for residents
Because it employs passive motion detecting sensors, the system is virtually unobtrusive. No cameras or microphones are used. Most residents won’t even notice QuietCare—Networked is there, increasing the likelihood of resident acceptance. Also the system does not rely on the resident’s in-room phone lines thus eliminating the disruptions associated with dial-in systems.
Reliable system performance
At the heart of QuietCare—Networked is an advanced “self-healing” mesh network that ensures greater reliability and continuity of service. In most cases, if any device in the network should fail, the rest of the system will continue to operate as the network automatically finds alternative pathways through which to transmit data. The system also confirms the transmission of data and receipt of data with the facility server. A sensor will retry multiple times if it does not receive an acknowledgement from the facility server, thereby dramatically reducing the risk of data loss. The system’s internal diagnostics also enable it to detect any non-operational sensor, so that it might be replaced in a timely way.
Simple to install
QuietCare—Networked uses small, battery powered sensors to capture data from each resident’s apartment and transmits it to wireless routers. Upon completion of a site assessment, sensor installation in each living unit will take only about 30 minutes. Often the only additional building requirement will be a secure storage area- for the facility server and pager transmitter- with access to a broadband phone line to provide back-up connectivity.
Scalable and affordable
QuietCare—Networked fits a wide range of care settings and is ideal for assisted living facilities and retirement communities. Built on proven networking technology used in rugged applications like building automation and industrial processes, QuietCare-Networked requires only minimal maintenance to perform optimally. Additional devices can be added to the network as you grow, with few if any changes to your building infrastructure. ZigBee technology was designed for scalability, supporting about a thousand devices in a single network. Multiple network coordinators can be incorporated to support even larger networks.
Compatibiity with other wireless technologies
Zigbee technology operates free of interference in the same space with WiFi and other wireless technologies. You can continue using networked computers, printers, smartphones and other devices without worry of disrupting them or QuietCare monitoring services.
Be informed, intervene faster
QuietCare helps to inform caregivers with access to information about resident activity levels so they can intervene faster.
Reliable, timely information for quality care
Many solutions alert caregivers only after incidents occur. QuietCare®'s multiple sensors and robust data analysis can help caregivers understand resident behavior before problems become emergencies, without inhibiting resident independence or privacy. The system flags deviations from normal routine so your staff can spot problems and discover emerging health issues or conditions that put residents at risk of falling—before a fall occurs.
Intervene faster to change outcomes
When caregivers are alerted by certain changes in normal resident activity, they can take preemptive measures to help ensure resident safety and well-being.
Early action increases care quality
QuietCare can “learn” the activity patterns of individual residents. Then it looks for anomalies in their routines, helping caregivers identify potential risks sooner. With the right response, some falls and other potentially serious health concerns, such as UTIs, may be averted letting seniors stay independent and healthier longer. If falls occur, caregivers can likely respond faster, improving the “golden hour” opportunity.
Optimize resources to help caregivers deliver better care
Better care creates a more trusting atmosphere that benefits both residents and caregivers. Information that could reduce falls and the risk of other emerging health concerns helps seniors stay independent longer. Healthcare providers can also develop more tailored care plans to help them perform at the highest level.
Raising occupancy rates
Many senior communities report that QuietCare's detection capability, combined with its ability to identify and alert staff to resident behavioral changes, helps them retain residents and staff. Early studies have indicated higher occupancy rates in senior care communities using QuietCare and an increased—by up to 60%—length of stay.1 QuietCare can also help improve staff accountability, morale, and retention. Tailored information on each resident helps care models become more efficient and meaningful, allowing a shift from scheduled rotation to needs-based delivery.
Two studies1 illustrate how QuietCare can help increase revenue. As caregivers intervene proactively, resident service levels may also increase. One study showed a need for higher levels of care, and associated service levels resulted in an average monthly service increase in revenue of $107 per resident.1 These service levels help residents to stay where they are even as they increase their need for care. And in instances where more acute care is needed (such as dementia), residents can be moved to higher-care areas before more serious risks emerge.
Building trust and confidence
QuietCare tools can help community owners and caregivers set care levels by need and prioritize resident privacy by reducing intrusions. Our experienced service and clinical support teams work closely with your community to help customize your system and get it running quickly. You can count on Care Innovations for ongoing support to ensure your long-term success.
Ensuring your success with dedicated training
Comprehensive training helps ensure that you are confident in your ability to use Care Innovations™ QuietCare® for your residents' greatest benefit.
Your account manager will schedule your kick-off meeting. Our Clinical Applications Specialist will answer questions about the training and coordinate training with your Executive Director and Resident Care Coordinator and answer your questions.
We can help you share QuietCare® benefits with residents, family members, and staff. We'll give you information about how it works and how it benefits residents, emphasizing its privacy controls and outlining the installation process.
On-site personnel training
On the day of your kick-off meeting, our Clinical Applications Specialist will schedule comprehensive in-service training with your Executive Director or Resident Care Coordinator. This helps ensure that your staff is comfortable using QuietCare and understands its benefits. Training also covers the QuietCare website, pagers, and a general overview.
Weekly and monthly follow-ups
To realize all of its benefits, both you and your community must be comfortable with QuietCare. After training, our Clinical Applications Specialist will schedule weekly follow-up calls (with webinars if needed) for your staff to ask questions. Our Clinical Applications Specialist can also discuss results with you and help you make adjustments. After two months, there will be monthly calls for ongoing support.
We’ll give you comprehensive training materials for your staff, including:
Pager alert instructions
Resident Caregiver Training Program in English and Spanish
Protocols for customizing alerts