Enhanced Community Living Services
Care Innovations™ services can help you serve a larger community, increase revenue, create a positive brand image, and achieve your business goals. To find the best way to implement Enhanced Community Living (ECL) Services for you, we consult and work with your key stakeholders and core customers to understand your business and key success drivers.
We leverage best practices from management consulting, service design, information technology management, business strategy, and the social sciences to design a program that works for your organization. Key elements include:
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Workflow analysis
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Requirements gathering
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Expert interviews with staff and leadership
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Service analysis
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Resource capacity
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Ethnographic research
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Business process optimization
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Technology assessment
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Market analysis
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Business model generation
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Implementation guidance
As you work with our team, we’ll review your business strategy, service models, and operations management. Then we recommend on the optimal target population, business model, marketing approach, and services suite for your facility. With this information, we’ll prepare a detailed implementation plan and rollout strategy.
Care Innovations™ senior consultants
You can be confident as we help you plan and implement the right Enhanced Community Living (ECL) solution for your organization.
Kenny Bailey
Kenny has spent eight years in healthcare technology, first with Intel Corporation’s Digital Health Group, and now with Intel-GE Care Innovations. At Intel, Kenny gained experience in strategic planning, marketing, and product development. Before the Digital Health Group was formed, Kenny spent more than 10 years at Intel IT as product line manager for $30M cost centers. His current role as Director of Solutions and Services at Care Innovations provides the opportunity to partner with our customers to define new business models, and improve the implementation of next-generation virtual care coordination.
Crystal Rutland
Crystal has spent the last seven years helping to design products and services to manage the upcoming boom in the aging population. She co-founded a healthcare technology consulting firm, working with community outreach organizations, hospitals, and retirement communities including The Red Cross, Kaiser Permanente, and Intel Digital Health Group. Before that, she spent four years at Intel Corporation as a research strategist. She was also an internal consultant who helped groups analyze market opportunities and translate them into viable products and services.