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Product Support for Intel® Reader from Care Innovations


Care Innovations™ no longer offers the Intel Reader for purchase.

If you need technical support for the Intel® Reader or Intel® Portable Capture Station, please contact the vendor from whom you purchased the product.

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Additional Information


Product Documentation & Training

Intel Reader Manuals

Intel Reader Portable Capture Station Manuals

Intel Reader Safety


Product Updates

Intel Reader Software Updates

Care Innovations™ no longer offers the Intel Reader for purchase.

If you need technical support for the Intel® Reader or the Intel® Portable Capture Station, please contact the vendor from whom you purchased the product.

UPDATE THE INTEL READER SOFTWARE TO VERSION 1.0.2


Software version 1.0.2 is a free update with the following improvements:

  • Third party DAISY* file navigation – files from RNIB* will now correctly display header information and page information if it is present in the file
  • Text file fix - the last page of TXT files is no longer being hidden in reading mode.
  • File organization in "Categories" is maintained after applying the software update.
  • When the Display setting is set to "Off", the Display will reamin off after resuming from sleep

We recommend all users upgrade to the latest software version; it includes all changes that were made in version 1.0.1 including new navigation tools, enhanced display theme choices, and support for multiple volume books.

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HOT FIX FOR "ERROR WHILE PROCESSING"


In rare cases the Intel Reader will generate a persistent error, "error while processing," rendering the device unusable. This may happen while repeatedly capturing large amounts of text and turning off the power before processing has completed. To fix and/or prevent this error, download and install this patch.

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INSTALLATION INSTRUCTIONS


How to update the Intel Reader software

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